Dealer Application Order Tracking Our own manufacturing · Special pricing for corporate orders
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Customer line: +90 538 775 35 22 bilgi@kartmerkezi.com
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Preliminary Information Form

What you need to know before placing an order: seller information, product characteristics, total price, payment, delivery and right of withdrawal.

This translation is for information purposes only; the Turkish text is binding. View the Turkish text

This form contains the information you need to know before confirming your order. Upon confirmation of the order, the Distance Sales Agreement is concluded.

1. Seller information

Trade name İrem Erkin Dicle (sole proprietorship)
Address MEGAPOL TOWER, İÇ KAPI, Adalet, Anadolu Cd. NO: 41, NO: 101, Bayraklı/İzmir
Phone +90 538 775 35 22
Email bilgi@kartmerkezi.com
Tax office Karşıyaka
Turkish ID No. (sole proprietorship) 31645893122
MERSİS No. As a sole proprietorship, there is no MERSİS registration.
Website kartmerkezi.com

2. Basic characteristics of the product

The type, material, thickness, chip type (if any), printing method and quantity of the ordered product are set out on the order page and in the quotation sent to you. This information forms an integral part of the order.

3. Total price

  • In the order summary, the product price is shown excluding VAT and VAT appears on a separate line.
  • The shipping cost is stated separately in the order summary.
  • The grand total in the order summary is the final amount you will pay.
  • For quotations given in foreign currency, unless otherwise agreed in writing, the foreign exchange selling rate of the Central Bank of the Republic of Türkiye (TCMB) on the invoice date applies.

4. Payment method

Online payment by credit card, bank transfer/EFT or — where agreed — deferred payment. Credit card payments are taken through the secure payment page of the payment institution; your card details are not stored by the Seller.

5. Delivery

  • Delivery is made by cargo to the address specified in the order.
  • The statutory maximum delivery period is 30 days.
  • For products manufactured specifically for a person/organisation, the period starts to run from the date on which the print approval is given — if the approval is delayed, delivery is also delayed.

6. Right of withdrawal and exception

Within 14 days of the date of delivery, you have the right to withdraw without giving any reason.

Important: For personalised products (printed, numbered or organisation-specific design cards), the right of withdrawal cannot be exercised. These products are manufactured solely for your order and cannot be sold to another customer. Details: Returns and Right of Withdrawal.

7. Complaints and applications

You can submit your complaints via the telephone or e-mail above. In disputes that cannot be resolved, you may apply, within the monetary limits announced by the Ministry of Trade, to the Consumer Arbitration Committees, and above that limit, to the Consumer Courts.

8. Personal data

How your personal data required for your order is processed is explained in the KVKK Privacy Notice.

Effective date: 16 August 2026. When this text changes, the effective date is updated; for your order, the text in force on the order date applies.